Software Shack

  • Seasoned Experts for Computer Repair and Technology Consulting

    Call us at 1–800-974-2610

    Who we are
  • who_we_are

Who we are

  • Established in 2012 in Richmond, Virginia, Software Shack is a leading support services company with offices in Wilmington, Delaware and New Delhi, India as well.


    Being a specialist when it comes to computer repairs, we offer swift and round-the-clock service support for individuals as well as IT support for businesses. Our team comprises of skilled and efficient technicians who are well-equipped to address PC and internet related issues faced by our clients. Most importantly, we are available to assist you 24 hours a day, 365 days a year.

     

    We believe that time is money, which is why our focus is to resolve your issues in a time-efficient way. You can connect with us to understand how to use Skype or allow us to assist you with the more complex tasks like fixing a network in your home or workplace. Using a 100% secure connection for remote assistance, we can set up, diagnose, and repair.

     

    Within 3 years of our launch, we have logged over 30,000 successful calls and now have a worldwide client base of over 25,000 clients. Our expertise in providing purposeful service support for technical issues is continuously testified by our wonderful client base. So rest assured, as we have an exhaustive know-how of resolving technical and PC repair related issues that you may encounter.

     

    For us at Software Shack, no repair or assistance job is too big or too small, and providing efficient and reasonable service support and educating our clients is what matters the most.

services available

Services are available in 11 countries

  • 30000+ Satisfied Customers

    Trust, conviction, and commitment form the three primary facets of our mantra while assisting our customers. For us, it's not just about quick service but a good customer service experience as well.

  • 99% Accurate Customer Support

    With great knowledge comes great responsibility; and that is why our 24x7 support helps ensure that all your PC related issues are taken care of swiftly and efficiently.

  • 15 Years of Experience

    If there is an issue, there will be a resolution. With our experience in solving your PC issues, we ensure that our solutions ease your burden every single time.

Genuine Facebook Reviews

  • I want to take the time to thank all of the Technicians at Pro Tech Squad who were instrumental in restoring my computer. Ken Sherman San Diego, California

  • I joined Software Shack and they have been wonderful to work with. They have solved all my problems each time I have called. Donna Bullington King Mayport, Florida

  • Manjit was definitely a big help, I had a message come up on my facebook account that there was MalWare on my computer. Patricia John Des Moines, Iowa

  • RON was very patient and very knowledgeable. He solved all my problems and remained calm and professional with all the difficulties a 70 year old woman had understanding his directions. Suzanne Joyce Athens, Georgia

  • I feel completely safe when Software Shack is taking care of my computer. Sandy Rimmel Tharp Summerville, South Carolina

  • My yearlong experience with Software Shack has been great. But the latest was extremely wonderful, thanks to Pro Tech Squad Technician Mona. Mohamed Ghuneim

  • Thanks for the great service you provide. It's the third time now and it's always a good customer service. Florence Assomany New York, NY, United States 

  • I think Software Shack is a great computer repair company. It took 6 1/2 hr.'s for them to repair my computer, but now it is working great. Harold Embry

  • They have been extremely helpful to my mess ups several times. Sue Bryant

  • Very pleased with their service. Jerry Sulsar Burleson, Texas

  • Software Shack, Inc. They are a great service. The tech does a great job Ivy Coy

  • Today was a culmination of tons of problems with my computer. After calling and talking with Microsoft, they referred me to Software Shack. Cathy Sampson

  • What a wonderful company, Ron spent hours going through my computer and getting my Java to finally work. Marylyn Colonnetta Houston, Texas

  • Mike, thank you so much for your excellent customer service. Jennifer L. Brown  Gainesville, FL, United States 

  • Software Shack,Inc just saved my life tonight. Shurlana Hunt Bentonville, Arkansas

  • Great computer repair company. They will tune-up your computer once a month.. Kevin Smith

  • The guys I dealt with in, I guess, an emergency were wonderful. Sue Kyle Minnesota,United States

  • Nick was very helpful courteous and patient with me. I am an older woman with severe hearing loss so it was a challenge working with me. Janice Ackerman New Bern, North Carolina

  • Software Shack did a great job in fixing my computer and increasing the speed of my PC three or four times faster than before. thank you Software Shack Shane Barney

  • I have used Software Shack for a few years, this is a very conscientious company, knowledgeable & friendly technicians. Patricia John

  • I think Software Shack is a superior product and I thank you so much for your help. You have been great. Lewis Corrington Cleveland, Tennessee

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