A Technician will only see your contact information at the time of registration. At this point, the Technician will simply be given your phone number and email address in order to contact you.

For both Online and Onsite Services, You can order the service you need online or by calling us @ 1-800-974-2610.

We offer both Onsite & Online Computer Repair Services.

Devices Support: Desktops, Laptops, Tablets, Smartphones, Printers and Connected Peripherals.

If you provided a Credit or Debit card while ordering, then Software Shack will handle all matters of payment. We will process payment once we’ve confirmed that the service is complete.
 
If you have opted to pay after the service is completed, an invoice will be sent to the email address on file. You may pay this online with a Credit or Debit card. Please call us at 1-800-931-7515 immediately if you have any concerns or questions about payment.

Software Shack has certified technicians who have vast experience in handling the most complex computer software & hardware issues. Besides, the resolution rate for Software Shack is 95% and above which is amongst the highest in the industry.